Do not use them! !! They said my text was set up yesterday and it was not! I called today and when I finally got an answer they said they would be there by 5 that they must not have put is in the computer, it is now 6 and no tent and no answer. Why did they say it was set if we were not in the sysyem! They already cashed my check. I have left messages with no return calls. DO NOT USE THEM! ! It's not worth the stress and headache! !
RENTERS BEWARE!!!! What you see in the showroom is NOT what you will get. When we went to the Hollister showroom, we saw beautiful white chairs, a nice shiny dance floor & clean tables. When they arrived at our event, the chairs were disgusting! They were covered in dirt, black scuff marks and rips on the seat cushions. The tables were held together with packing tape. The dance floor was dirty, waterlogged and mismatched. Trying to get them to make it right was impossible! The owner would not even talk to us unless it was before 530 in the morning! Then was super rude when we finally got to him. He actually said "They still owe a thousand dollars on the bill. Let's call it even and they can put that thousand dollars towards their divorce." Yeah... he actually said that! WOW......just, WOW!!! His staff covers for him well. Lots of excuses. Terrible customer service!!! Go somewhere else! Drive further & and pay more before you use these people. It's not worth the hassle they will cause you!
Great time honestly a good place to go nice people good equipment. Enjoyed it.
We had a Customer Appreciation Day back at the beginning of October and I read the reviews on this business but decided to still give them a chance. After reading the reviews, I called and verified with lady that took my order that it the tent would include the walls. She assured me yes there were included. I then called again the day they set up she the lady said yes the walls were up. I drove all the way out there to the event the day before to check and there were no walls. I called her back and she said that she would have them dropped off. AGAIN, i specified not just dropped off but put up. She said yes. Low and behold I go out there the day of the event and walls are thrown at the corner and not put up. I tried calling but of course they don't have an emergency number and are out of the office on weekends. WE have to scramble to put them up ourselves. I called the next business day for a partial refund since i was lied to and had to do most of the work myself and was told that a manager would call me back about the refund. I called twice and no call back and over a month later still no refund. This company is one of the crappiest companies I have ever dealt with. I would rather go without a tent at an event than use them EVER AGAIN.
Great tent with table and chairs. Prefect!
Weiser Tent Service is a US Point Of Interest based in Monett, Missouri. Weiser Tent Service is located at 10 Industrial Blvd, Monett, MO 65708, USA.
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